Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. Many Thanks. This was great. Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. Votre adresse de messagerie ne sera pas publie. After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. Press and hold the reset button on the right-hand side of the box. 1 March 2023. Kevin. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. If you take the bare hard drive out of the portable enclosure the disk might well work. Or is there a message on the TV screen? Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. Here, under Signal & Connection select Signal Quality and check the quality of the signal. Since taking on regulation of the BBC, it's become particularly concerned that audiences in . The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. Check your box has a stable connection to the internet. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. They will only unscrew partially i.e. The aerial cable is securely connected to the Aerial In/Antenna In port. I am stuck with scart interface. Its a 750Gb Toshiba drive. Just a note which may help others. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. Release the down button and press the power button to say yes. That is, will I still be able to watch iPlayer through it? img.emoji { Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. The DN372T boxes are a different generation to the ones in the guide above so will work differently. The box should function (more or less) as a Freeview Play box. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. YouView TV Ltd 2023. Unplug and reconnect power to yourbox. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Saved over 100 on buying a new box. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. All rights reserved. Apologies if someone has already asked this info. and that I would need to return the YouView box to BT (almost certainly wrong!). Glad you got your YouView box repaired Ray! My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. if(/(? Will my YouView box from BT work if I decide to leave BT? Ive reset the box, connected HDMI directly to the TV, but still the same. This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. Excellent guide which I used to replace the failed drive in my BT youview box. " /> BT TV Box Not Working. My box wasnt initially recognising the new drive. Weber County Sheriff Jobs, The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Thanks in advance! Hi, Within three seconds press and hold the power button on the front of the box and hold both buttons. thanks again. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. Some people have had success cloning the old drive to a new one link. I expect so, but you won't receive any of Plusnet's pay tv services. I have a brand new WD 1tb drive waiting. display: inline !important; Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Thanks for the guide. }; We followed the user guide instructions and Googled every possible solution without luck. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Presumably the new drive needs to be the same make and model, or at least the same size. It happened fairly soon after the latest update that was released at the end of Jan 2021. Thanks, good guide. If we can't detect your region, then the app won't be shown. That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. As Graham pointed out, whether. Im at a loss. This site uses cookies. If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. Hi thanks for help after a few false starts I am up and running. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? From Box management select Power & standby. You can restore your box back to its factory settings, letting you start again from a clean slate. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); By continuing to browse, you are agreeing to our use of cookies. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Turn the power on using the switch found on the back of yourbox. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Thanks for the feedback Keri! .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. YouView. Thanks for the tips Robin. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Hi! Gripper, Very helpful instructions thanks so much! All you'll do is end up getting frustrated and angry with BT. Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. I found the solution is to change the partitioning to MBR rather than GPT. Announcements, Guides & Community Updates, Here's where you can . Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. Fantastically well-written guide, thank you! YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. The new hard drive wont be damaged by installing it in the YouView box. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Chichester Again, many many thanks. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Release both buttons a few seconds after the BT logo appears on the TV screen. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. It has probably always done this but I didnt notice as the stock drive was quieter. Works fine now. These are also AV grade drives and are available online through eBay here. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. Note which screws went where. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. } Here's everything you need to know: What is Ultra HD? It was a freebie. height: 1em !important; Watch Shop Bd, Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. Thanks. United Kingdom. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. Thanks for the quick response and here are some related questions.. Teslin Fake Id, Thank you again! Remove the bottom of the box leaving the PCB resting inside the lid. Worked a treat. Im curious about fitting an SSD. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. You'll get our best-ever TV box How to leave Call us on 0800 783 1401 to leave BT. I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Make sure you keep the box in standby. It just makes the same beeping noise and wasnt recognised. After following your instructions everything works a treat. Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Just to update things further, my new drive is refurbished and was formatted in Windows. Hi Dave, those are 3.5 drives so are too physically large to fit. Instructions for doing this can. The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. Am I being mislead by BT here to keep me paying? It's also on retail PVR set-top boxes from Humax. } else if (window.detachEvent) { Box up and running this afternoon. Thanks for the update Steve. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. Thanks again. I read a comment that if BT waking up appears, I may not need Maintenance mode. I read that the beeping probably means the HD has failed. After a few minutes of powering it on, does the Youview box work normally? I was stuck in the loop with the beeping. 2 avenue lalla amina tabriquet sal, Heures de travail: BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. If I buy a new dtr t2110, and follow your instructions to swap my existing hd into the new box, can I save my recordings?Im for (var i = 0; i < evts.length; i++) { I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? I have decided to cancel bt tv as we are moving house. I used Gparted as I am running Linux Mint. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. Hi BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Get in touch Need more help? If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. If you cant there might be some other fault with the box such as failed RAM or flash storage. Sign in or register to get started. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. Tried all maintenance mode options. Went to 101, no picture, then an error popped up (YVM607). Many thanks, very well explained and illustrated! Thanks, Hi If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. . Software reset, factory reset and internet reset all failed to work. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. vertical-align: -0.1em !important; It sounds like there might be another fault rather than the hard drive itself. The PCB is covered with a heatsink/RF shield. Well worth checking for blown/burnt components as you suggest. However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. teleperformance holiday schedule,